Supply requests, however your team works.

Your ERP handles procurement. Flow handles the rest -- getting the right supplies to the right room, by screen or by voice, with full visibility for everyone involved.

Voice Kiosk
I need 20 boxes of nitrile gloves for Room 204.
Got it. 20 boxes, nitrile gloves, medium, for Room 204. Anything else?
That's it.
Order placed. Fulfiller notified.
Request submitted

You already know the problems.

Phone tag to the supply room

Runners field the same questions all day. Requestors wait for a callback that may not come.

Gloves on, no free hands

Workers on the floor can't stop to type a web form mid-task. The request waits until break -- or gets forgotten.

Sticky notes don't survive shifts

Requests between shifts have no system of record. What was asked for at 11pm is gone by 7am.

Managers can't see what was fulfilled

Fulfillment happens. Visibility doesn't. There's no audit trail unless someone remembers to update a spreadsheet.

Two ways to order. One system.

Requestors choose the channel that fits their environment. Both feed into the same fulfillment workflow.

Web App

A browser-based interface for requestors who are at a desk or have a device in hand. Browse the catalog, build a cart, submit, and track status.

  • Browse and search the full catalog
  • Track request status in real time
  • Role-specific views for each workflow

Voice Kiosk

A conversational agent for requestors whose hands are full or who need to order without navigating screens. Speak naturally; the agent handles the rest.

  • Natural language catalog search
  • Voice-driven cart management
  • Order status check-ins by voice

How It Works

Regardless of how a request comes in, it follows the same path to delivery.

Step 1

Request

A requestor picks items and submits -- through the web app or by speaking to the voice kiosk.

Step 2

Fulfill

A fulfiller claims the request, picks items from the supply room, and marks them ready.

Step 3

Deliver

Items move from supply room to destination. The request updates in real time for everyone to see.

Built for Every Role

Each role sees exactly what they need to do their job -- nothing more.

Requestor

Browse, build, submit

Pick items from the catalog, adjust quantities, and submit a request in seconds. The cart stays visible so nothing gets lost between tabs or interruptions.

Requestor browsing the item catalog and building a cart
Fulfiller viewing active requests and completion progress
Fulfiller

Claim, pick, deliver

See incoming requests, claim them, mark items as picked, and track delivery. Progress bars show what's done and what's left at a glance.

Manager

Configure and oversee

Set up sites, rooms, items, and user assignments. Define which supply rooms serve which locations, and see all activity across the system.

Manager dashboard showing site configuration and routing

Why Flow

Full Visibility

Every request is tracked from submission to delivery. No more lost emails or unclaimed orders.

Complements, Not Replaces

Works alongside your ERP and procurement tools. Covers the operational gap they leave behind. Deploy in days, not months.

Role-Based Access

Requestors, fulfillers, and managers each get a purpose-built interface scoped to their responsibilities.

Who It's For

Flow is built for operational leaders and supply chain managers who coordinate internal supply movement -- between floors, buildings, or departments. If your current process relies on workarounds that nobody can see into, this is the fix.

Industries we serve

  • Healthcare
  • Manufacturing
  • Education
  • Facilities Management

Ready to close the gap?

Stop losing requests to spreadsheets and email threads. See how Flow can bring structure to your supply operations.

Request a Demo